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WE CURRENTLY OPERATE AN ON THE DAY APPOINTMENT SYSTEM WHERE YOU CAN RING THE SURGERY FROM 8.30AM IN THE MORNINGS TO BOOK AN On THE DAY APPOINTMENT. ALTHOUGH WE ENDEAVOUR TO ALLOCATE THE DOCTOR OF YOUR CHOICE, THIS IS NOT ALWAYS POSSIBLE DUE TO THE NUMBER OF APPOINTMENTS WE HAVE AVAILABLE.

 

THE DUTY DOCTOR IS THE DOCTOR WHO DEALS WITH TELEPHONE CONSULTATIONS ON THE DAY. SOME PREBOOKABLE APPOINTMENTS ARE ALSO AVAILABLE WITH THE DOCTORS AND NURSES IN ADVANCE.

  

 

Register for Systmonline! patients are issued with a user name and a password at the practice.(proof of ID needs to be established) and appointments and medication can then be booked online!

 

Appointments

 

Out appointment system allows a number of pre booked appointments with the doctors, but also allows appointments to be given on a same day basis. To book please telephone between 8.30am and 1pm on the day you wish to be seen. A triage doctor/nurse, who will ensure you receive the appropriate care, may assess your call. The doctors also do telephone consultation appointments, please request one if your problem can be dealt with over the telephone.   Appointments with a doctor are usually 10 minutes long and therefore designed to deal with one problem.  

 

Chaperones

 

Our practice is dedicated to creating a  secure, comfortable environment where patients and staff can  rely on confidentialty and practice policies been adhered to at all times safeguarding of patient is our top priority. To safeguard a patient against humiliation, pain or distress during an examination a chaperone can protects against verbal, sexual, physical or other abuse for both patient and clinician. Several trained staff are available if a chaperone is requested. It may, on rare occasions, be necessary to cancel and reschedule the appointment if no trained chaperones are available. Friends or family can accompany you but the clinician has the right to request a chaperone, if they feel it necessary.

 

 

We can now see a GP or other healthcare professional during the day and

 

- Weekend evening between 6.30pm and 8.45pm

- Saturday only

 

To book an appointment talk to your GP practice

 

You will be offered an appointment at another local Gp practice if available.

 

Lionwood surgery

30a Wellesley Avenue North

Norwich

NR1 4NU

Telephone: 01603 437559

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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